This hotel perfectly suits me with its friendly staff and great amenities like the indoor pool, fitness center, and 24-hour reception. I still remember when they helped me with bug spray on my first visit. I recommend trying the spa! I'm coming back for Xmas.

The spa features unique amenities like a zero-gravity pool, allowing guests to float on mineral-rich water, a highly relaxing experience. Additionally, the breakfast spread includes a superb variety of options, from fresh fruit and yogurt to hot items like eggs and bacon—perfect for fueling up for the day.

Parking arrangements were a bit of a hassle, with misleading signs making it tricky to navigate the way up to the hotel. The spa area, while modern, felt cramped during peak hours, leading to a bustling atmosphere that detracted from the intended relaxation. In the room, I found the heating system to be problematic, offering no control and making it uncomfortably warm, resulting in noise from having to keep the window open. The temperature of the spa pools was also tepid, which was disappointing for a hotel boasting spa facilities.

The spa facilities were a highlight, offering great

options for relaxation after a day of exploring. However, the staff at the reception were less welcoming than expected, which dampened our arrival experience a bit.

Spa access until late is a real plus, very relaxing after a busy day. Nice pool for swimming, but spa area felt overcrowded during peak times.

Good spa facilities

our stay was fantastic at the hotel. we enjoyed the spacious superior room with balcony and spa access, which exceeded our expectations compared to previous visits to aix-les-bains. the spa was a highlight, offering relaxation after busy day activities in the city.

spa area felt overcrowded during peak times.

Spa facilities offered a variety of treatments.

Room heating was uncontrollable and too warm.

We had a fantastic time enjoying the spa facilities, especially the kid-friendly areas. My kids loved the indoor pools and the playroom. The suite was spacious and comfortable for our family, making it a great base for exploring the local restaurants.

In my wife’s opinion, there should be better heating control in the rooms.

Our stay was fantastic at the hotel. The spacious suite was perfect for our family, featuring a cozy sofa bed for the kids. The spa access was unforgettable, allowing us to unwind and relax after exploring the charming town. The staff were truly friendly and helpful throughout our visit.

Limited towel hooks in the bathroom.

It was just an appropriate option for a walk in the evening in Aix-les-Bains with good value. The staff informed me about the availability of tea and chocolate in the room, which was a nice touch. Make sure to bring your own coffee, as they don't provide any for free.

great base for exploring aix-les-bains and its sights

During our stay, we loved the short, pleasant stroll to the impressive Temple of Diana, only about a quarter-mile away, and we enjoyed relaxing in the nearby Parc du Bois Vidal, which is less than two kilometers from the hotel, perfect for unwinding after a day of exploring the city. the hotel itself offers a clean, modern atmosphere that was quite welcoming for our family with children.